Rhonda Pouliot - Surviving Laboratory Culture: What I would have done differently Virtual Event - 15/04/2021 12pm (ET)
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About this item

Please note: April 15, 2021 is the correct date for this session. The date printed in the March 18 eNEWS edition was printed in error.


Description: Learn how to navigate conflict using real case examples. Rhonda shares various experiences of her journey through the clinical laboratory and provides reflections and tools that could have helped her navigate her experience better.

Date: April 15, 2021

Time: 12pm - 1pm (ET)

Course/Activity Information

At the end of this session, you will understand how:

  • Recognize common mistakes I made in my adventures through the lab, so hopefully you can relate.
  • Identify what factors you can control (as an individual) in the lab setting.
  • Identify some tools you can use to help you navigate lab culture.


Speaker: Rhonda Pouliot, BSc MA MLT, Lead, Capacity Building and Engagement Health Quality Council of Alberta

Rhonda is the provincial lead for capacity building and engagement for the Health Quality Council of Alberta. Rhonda has had many careers including emergency medical responder and laboratory technologist.  Rhonda has a BSc in Medical Laboratory Science and Master’s in communications and technology, both from the University of Alberta. Rhonda holds a certificate in quality and patient safety through the University of Calgary. Prior to joining HQCA Rhonda was the north zone simulation consultant for Alberta Health Services, which took her on the road to hospitals and clinics in Alberta's north where she delivered every kind of training imaginable.


PEP hours: 1.00

CPS credits: 0

*Note: PEP hours and/or CPS credits will only be awarded upon successful completion of the quiz.

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