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Please note: April 15, 2021 is the correct date for this session. The date printed in the March 18 eNEWS edition was printed in error.
FREE FOR MEMBERS!
Description: Learn how to navigate conflict using real case examples. Rhonda shares various experiences of her journey through the clinical laboratory and provides reflections and tools that could have helped her navigate her experience better.
Date: April 15, 2021
Time: 12pm - 1pm (ET)
At the end of this session, you will understand how:
Speaker: Rhonda Pouliot, BSc MA MLT, Lead, Capacity Building and Engagement Health Quality Council of Alberta
Rhonda is the provincial lead for capacity building and engagement for the Health Quality Council of Alberta. Rhonda has had many careers including emergency medical responder and laboratory technologist. Rhonda has a BSc in Medical Laboratory Science and Master’s in communications and technology, both from the University of Alberta. Rhonda holds a certificate in quality and patient safety through the University of Calgary. Prior to joining HQCA Rhonda was the north zone simulation consultant for Alberta Health Services, which took her on the road to hospitals and clinics in Alberta's north where she delivered every kind of training imaginable.
PEP hours: 1.00
CPS credits: 0
*Note: PEP hours and/or CPS credits will only be awarded upon successful completion of the quiz.
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