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FREE FOR MEMBERS!
Description:
This session will review a year of strategies taken by the integrated leadership team at both Grand River and St. Mary's General Hospitals. The strategies range from environmental changes to employee rewards, and how those tactics translated into improvements in the areas of absenteeism, productivity, workplace joy, and interdepartmental collaboration. It all started with the simple waxing of a floor.
Start Date: Upon registration
Completion: Up to 52 weeks
At the end of this webinar you will be able to:
Speaker: Christine Bruce, MLT, MHA, CHRL
As a multi-faceted senior leader in the Canadian medical laboratory and diagnostics services industry, Christine has spent her 20-year career leading laboratory services delivery in both the private and public sector. Currently, she serves as the administrative director for microbiology at University Health Network and Sinai Health System in Toronto. Christine has held varied positions in the key areas of new testing, business development, operations management, quality, and process engineering. Here she has demonstrated a special talent for developing creative solutions to improve and expand laboratory testing applications, while also championing innovation, high employee performance and client service. An MLT since 1997, Christine also holds a Masters in Health Administration, a Lean Six Sigma Black Belt, Certified Human Resource Leader and Clinical Laboratory Quality Manager certification.
Recorded: May 25, 2018
PEP hours: 1
CPS credits: 0
*Note: PEP hours and/or CPS credits will only be awarded upon successful completion of the quiz.
Learner Feedback
"[This presentation] included some great ideas to boost morale."
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