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Laboratory services and pricing strategies are easily copied. Replicating a motivated workforce is nearly impossible! Human resources and top talent are strategically linked. A framework will show what is required and how the tools and techniques work together. Wages/benefits comprise 50-70% of your budget. Organizational HR can assist but should not be responsible for building this most important resource. This presentation will focus on what is required, how it fits together, who is responsible and how it benefits the organization, the lab as a service provider, lab staff and lab clients.

Course/Activity Information

At the end of this webinar you will be able to:


  • Understand the concept of human resource management and top talent recruitment, development and retention
  • Create a belief that this is the most important strategic imperative
  • Understand and be able to use the HR/Top Talent framework
  • Understand what your role in “owning” strategic HR is for your organization
  • Understand why this topic matters


Author: Kris Bailey, MLT, BA, Executive MBA, PMP, ICD.D

Kris Bailey’s impact extends to public and private laboratories, homecare, government agencies and commercial organizations in Canada, United States and abroad. Kris has a unique insight and a thorough understanding of the healthcare sector. Education, experience and a flexible skill set has enabled Kris to achieve “Value”. A forward-thinker and innovator, Kris explores possibilities beyond the obvious and inspires staff and multi-jurisdictional stakeholders to achieve more than they thought possible.

Recorded: May 25, 2018


PEP hours: 1.5

CPS credits: 0

*Note: PEP hours and/or CPS credits will only be awarded upon successful completion of the quiz.

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